Return Policy

FontGear Inc. has a 30 day return policy on all orders that are placed direct. You will need to contact Customer Service directly to initiate a return.

Return on Electronic Downloads 

Returns on products purchased via electronic download will be processed immediately. Once the return has been processed, any serial numbers will be retired preventing future use. Any use of returned software is in violation of the Software Licensing Agreement and subject to prosecution under Federal Law.
If you are returning physical product(s), the refund will be initiated once the product(s) are received. For downloaded purchases, the refund will be initiated at the time you contact us and we have responded. In most cases, you should expect a credit to appear on your card by the following business day. However, it can take anywhere from 3 to 7 business days before the credit appears on the card depending on the issuing cardholder’s bank. Immediately after FontGear Inc. processes a return, the primary email on the account will be sent a return order receipt verifying that FontGear Inc. has processed a refund.
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